If you are a Participating Provider in the Crescent Network, Crescent Health Solutions is proud to be your health care benefits partner. This portal allows you to access important forms and check claim status – all in one place.

Credentialing is the process of obtaining, verifying, and assessing the qualifications of a practitioner to provide care or services in or for a health care organization. Credentials are documented evidence of licensure, education, training, experience, or other qualifications. Crescent is accredited to URAC Provider Credentialing 3.0 Standards, ensuring employers, members, and providers that we are compliant to national standards and committed to quality health care.


Request for Precertification/Prior Authorization Form

Questions? Call 828-670-9145, Option 1, or email hmfax@crescenths.com
NOTE: for Groups 15772 and 1520, American Health Holdings performs precertification, not Crescent. Please refer to member’s insurance card.

Practice Update/Change Form
With submission of form, please provide a written explanation of practice change.

DO NOT email forms containing PHI from our website to protect your and our members’ privacy.
Need assistance? Call 828-670-9145 or email credentialing@crescenths.com for additional help.
Not a provider yet? Call us today to learn how we can connect you through our preferred partner network!


Crescent Health Solutions is a diversified health services organization specializing in providing flexible, cost-effective, and easy-to-use healthcare delivery options, including health plan administration, third-party administrative services, a 40,000+ member PPO with access to 400,000 providers and 4,000 hospitals nationwide, cost-effective pharmacy benefit options, health and disease management oversight, and provider value-based clinical integration solutions.