Crescent helps members understand their benefits, claims administration, and provider network. Working with your employer, we are committed to supporting your health and wellness.
Crescent Health Solutions is proud to be your health care benefits partner and we’re glad that you’ve chosen to Get Connected. This portal allows you to access your claims and benefits and find providers – all in one place, 24 hours a day.
Current members can access your account to check benefits and claims:
Easy access to forms for current members:
If your provider is out of network, you may submit the Employee Request for Physician Participation with Crescent Network. Crescent will contact the provider and ask if they are interested in joining the network.
Crescent is required to get permission from an adult dependent to speak to any other person about their benefits. Specific and time-limited authorization is granted with submission of the PHI Authorization form only.
Complete form on your computer and print. Or, print and manually complete.
Send by mail or fax to 828-670-9155, ATTENTION: TPA
DO NOT email documents containing PHI from our website to protect your and your dependents’ privacy.
Crescent’s TPA Staff will provide further notification as necessary.
Questions? Call 828-670-9145 or 1-800-707-7726 and select Option 3 to reach Benefits Administration, 8:30 am-5 pm EST.
These forms should only be used if Crescent Health Solutions is your Benefits Administrator. For any other claims payer, please refer to the contact information listed on your health plan ID card.
You should contact your Human Resources department to enroll in your employer’s health insurance or change your election within the allowable time due to a qualifying event (such as marriage, birth of a child, etc.).
Crescent Health Solutions is a diversified health services organization specializing in providing flexible, cost-effective, and easy-to-use healthcare delivery options, including health plan administration, third-party administrative services, a 40,000+ member PPO with access to 400,000 providers and 4,000 hospitals nationwide, cost-effective pharmacy benefit options, health and disease management oversight, and provider value-based clinical integration solutions.