Member Forms

Get the forms and resources you need for things like Enrollment, HRA/FSA Reimbursement, Claims and more. You can easily find and download what you need to make sure your account stays up to date.

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Alternative Plan Claim Form

If your provider's office will not submit a claim, you can use this claim form for any alternative care reimbursement requests you may have.
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Dental Claim Form

If your provider's office will not submit a claim, you can use this claim form for any dental care reimbursement requests you may have.
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Employee Request for Participation

If your provider is out of network, please complete the Request for Participation form. Crescent will contact the provider and ask if they are interested in joining the network.
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Health Plan Reimbursement Form

Use this form to request reimbursement for health care services, such as a visit to a doctor not in the Crescent network.
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PHI Authorization Form

Crescent is required to get permission from an adult dependent to speak to any other person about their benefits. Specific and time-limited authorization is granted with submission of PHI Authorization form only.

Complete form on your computer and print.  Or, print and manually complete.

 

Send by mail or fax to 828-670-9155, ATTENTION: TPA

 

DO NOT email documents containing PHI from our website to protect your and your dependents’ privacy.

 

Crescent Health Solutions’ TPA staff will provide further notification as necessary.

Call 828-670-9145 or 800-707-7726 and select Option 3 to reach Benefits Administration, 8:30 am-5 pm EST.

These forms should only be used if Crescent Health Solutions is your Benefits Administrator. For any other claims payer, please refer to the contact information listed on your health plan ID card.

You should contact your Human Resources department to enroll in your employer’s health insurance or change your election within the allowable time due to a qualifying event (such as marriage, birth of a child, etc.).